Do you need claims service?

Depending on your situation, please follow the steps below:

Reporting an ICBC claim:
Please submit it directly to ICBC’s Dial-a-Claim Hotline: 604-520-8222

Reporting an emergency claim during business hours:
Please call your insurance broker’s office immediately.

Reporting an emergency claim after hours:
Please see the below information for reporting a claim

Note: The below numbers are for AFTER HOURS claims only. Please call our office during business hours or if your claim is not an emergency.

Emergency Insurance Company Contacts:

Property Insurance Claims:
  • Aviva: 1-866-692-8482
  • Broco/Beck/Fairway Glass: 604-936-1660
  • Chubb: 1-800-532-4822
  • Chartis/AIG: 1-800-235-8784
  • CNS / RSA: 1-888-267-6766
  • Dominion: 1-800-661-5522
  • Economical: 1-800-607-2424
  • Family Insurance: 604-681-6123
  • Gore Mutual Insurance: 1-800-663-9437
  • InsureBC (property): 604-230-5523
  • Intact Insurance: 1-866-464-2424
  • Lloyds: 604-681-6331
  • Mutual Fire Insurance Company: 1-800-440-8531
  • Optimum West: 1-877-806-8023
  • Sovereign General: 1-877-268-5888
  • Wawanesa: 604-643-8933
  • Zurich Insurance: 1-866-345-3454
Auto Insurance Claims:
  • Beacon Insurance: 1-888-645-8811
  • Family Insurance: 604-681-6123
  • ICBC: 604-520-8222
  • InsureBC Auto: 1-888-480-6641
  • Intact Insurance: 1-866-464-2424
Boats and Motorcycle Claims:
  • Cowan: 1-866-912-6926
  • ICBC: 604-520-8222
  • InsureBC : 1-888-288-6107
  • Megson Fitzpatrick: 1-866-923-6686
Travel Insurance Claims:
  • Intact: 1-866-464-2424
  • TIC: 1-800-869-6747 (Canada and USA) 416-340-8809 (Collect Worldwide)
  • Claims at TuGo: 1-800-663-0399 (Canada and USA) 604-278-4108 (Collect Worldwide)
  • Travel Now: 1-800-874-7633 (Canada and USA) 604-988-4679 (Collect Worldwide)

If your insurance company is not listed, please call your broker and they will be able to assist.

Report A Claim